Terms of Service
LongServing places great importance on the privacy rights of its members and complies with the provisions of the Personal Data Protection Act. Therefore, we have established this Privacy Policy. Please refer to the details below for more information about our Privacy Policy.
I、 Security of Personal Data
Protecting members’ personal privacy is an important business principle of LongServing. Without a member’s consent, we will never provide a member’s personal data to any third party unrelated to the services of this website. Members should properly safeguard their account passwords and personal information, and must not disclose any personal data—especially their account passwords—to anyone.
After using any of the services provided on the website, please be sure to log out of your account. If you are sharing a computer with others or using a public computer, remember to close the browser window.
II、Collection, Processing, and Use of Personal Data
Any personal data obtained through Langselin’s related websites will be used solely by Langselin for internal purposes and in accordance with the originally stated purposes and scope of use. Unless otherwise specified in advance or required by applicable laws and regulations, we will not provide such data to third parties or use it for any other purposes.
Purpose of Collection:
The purpose of collecting personal data is to conduct marketing activities; consumer and customer management and services; online shopping and other e-commerce services; as well as surveys, statistical analysis, and research (statutory specified purpose item numbers: 040, 090, 148, and 157). LongServing will collect personal data through the membership registration process or during transaction procedures.
Categories of Personal Data Collected:
The personal data collected by Langselin on the website include:
1.C001 – Identifying Individuals: Such as the member’s name, address, telephone number, email address, and other similar information.
2.C002 – Identifying Financial Information: Such as credit card details or financial institution account information.
3.C011 – Personal Description: For example, gender, date of birth, and similar information.
Period, Region, Recipients, and Methods of Use:
1.Period: Until the member requests the cessation of use or termination of services.
2.Region: The member’s personal data will be used within Taiwan.
3.Recipients and Methods of Use: In addition to being used for LongSeving’s membership management and customer management functions, such as search and inquiry services, the member’s personal data will also be used for identity verification, payment processing services, logistics services, and marketing and promotional activities.
Examples are as follows:
a. When using the various services provided by LongServing as a registered member, the member’s information will be automatically displayed on the relevant pages.
b. For the purpose of carrying out transaction activities:
When a member makes a reservation, places a bid, purchases products or services, participates in promotional giveaways, or engages in other transactions, the relevant personal data will be used for product delivery, service provision, payment processing, responding to customer inquiries, responding to inquiries made to the member, providing related after-sales services, and handling other necessary business operations required to complete the transaction.
c. Advertising and Marketing:
Providing members with various electronic newsletters and other information, and delivering service-related information via email, mail, telephone, or other means. Based on a member’s personal attributes, purchase records, and browsing history on the LongServing website, the content or advertisements viewed by the member may be used for personalization, analysis of service usage, development of new services, or improvement of existing services. We may also contact members regarding opinions expressed through surveys, events, message boards, or other service-related matters.
d. Responding to Customer Inquiries:
Responding to questions submitted by members to LongServing via email, mail, fax, telephone, or any other direct or indirect means of contact.
e. Other Ancillary Business Matters:
Use of personal data as necessary to provide Langselin’s services in connection with the purposes described in items a to d above.
f. Provision of Information to Individual Service Providers:
When a member makes a reservation, places a bid, purchases a product or service, participates in promotional giveaways, or applies for other transactions with a service provider, Langselin may, within the scope necessary for the transaction, provide the member’s personal data to the service provider. The service provider will be responsible for managing the personal data. Langselin will require service providers, under contractual terms, to handle personal data in accordance with principles that protect members’ privacy; however, Langselin cannot guarantee that the service providers will always comply. For more details, please contact the individual service providers directly.
g. Others:
When providing individual services, personal data may also be used for purposes beyond those stated above. In such cases, the purpose will be clearly indicated on the webpage of the specific service.
Members’ Rights Regarding Personal Data:
The individuals whose personal data is collected by LongServing have the following rights under the Personal Data Protection Act and may exercise them with Langselin:
1.Request to access or review personal data.
2.Request a copy of personal data.
3.Request supplementation or correction of personal data.
4.Request to cease the collection, processing, or use of personal data.
5.Request deletion of personal data.
If members wish to exercise the above rights, they may contact LongServing Customer Service to submit a request.
※ Please note: Refusing to provide the personal information required for membership registration may result in being unable to fully enjoy the services or, in some cases, being unable to use the services at all.
III. Data Security
To protect members’ privacy and safety, LongServing member account information is secured with passwords. LongServing also makes every effort to safeguard all personal data using reasonable technical measures and procedures.
IV、Methods for Accessing or Correcting Personal Data
If members wish to access, review, request a copy, supplement or correct, suspend computerized processing and use, or delete their personal data, they may contact the Customer Service Center. LongServing will promptly handle such requests.
V、Cookie
To facilitate members’ use of the website, LongServing employs cookie technology to provide the services members need. Cookies are a technology used by the website server to communicate with the member’s browser. They may store strings on the member’s computer to identify and distinguish users. If a member disables cookies, it may result in difficulties logging into the website or using features such as the shopping cart.
VI、Privacy Policy Revisions
As market conditions change, the company will periodically update the website’s policies. If members have any questions regarding LongServing’s website privacy statement or any matters related to personal data, they may contact us using the “Contact Us” feature.